Help Center

How Can We Help You Today?

Search our knowledge base or browse categories below

Browse by Category

Find answers organized by topic

Frequently Asked Questions

Quick answers to common questions

?How do I reset my password?

Go to Settings > Security, then click 'Change Password'. You'll receive a verification code via email or SMS.

?Are property listings verified?

Yes, we verify all landlords and agents through ID and contact verification. Look for the verified badge on listings.

?How do I report a suspicious listing?

Click the three dots on any listing and select 'Report'. Our team will review it within 24 hours.

?Can I save properties for later?

Yes! Click the heart icon on any property to save it to your favorites list. Access them anytime from your profile.

?How do I contact a landlord?

Click 'Contact Owner' on any property listing. You can send messages through our in-app chat system.

?Is Vyndrr available on mobile?

Yes! Download our app from Google Play Store or Apple App Store for iOS and Android devices.

?How much does it cost to list a property?

Basic listings are free! Premium features with enhanced visibility start from KSh 500/month.

?Can I edit my listing after publishing?

Yes, you can edit your listing anytime from your dashboard. Changes take effect immediately.

Still Need Help?

Our support team is ready to assist you on official channels

Live Chat

Chat with our support team

Mon–Fri, 8am–6pm

Email Support

support@vyndrr.app

Response within 24 hours

Phone Support

+254 700 123 456

Mon–Fri, 8am–6pm

All communications should only be made through official Vynderr emails (support@vyndrr.app) and verified social media pages.